Mozzart Help Centre

We are here to help answer your questions.

Quick Start Guide

We have prepared an easy-to-follow visual help where you can see the most important steps to start having fun with with our games and betting. Scroll down bellow to see it!

Create your Mozzart account

Setting up your account is quick and easy.

To open an account with Mozzart click on Register where you can enter your personal details. Once you have confirmed your information, click on Register Now and you will be notified about the successful registration via e-mail a few minutes later.In order to activate your account, please click on the activation link in the email and you will be redirected to our site with a message regarding successful activation and you are ready to go!

Fund your Mozzart account

Fund your account with a credit or debit card, bank deposit, USSD or QR deposit

From Deposits menu in your account select deposit method, choose desired amount and click on Deposit. From that point you will be take to a secure page where you can enter your payment details. Once that information is entered click Deposit and your payment will be processed.

Play ON-THE-GO

You can enjoy Mozzart betting wherever you are!

Playing from your mobile browser? Then make sure you add us to your favourites so you can access the website easily.

 

FAQs

Here you’ll find answers to most popular questions we get from our players

Registration

What is My Account?

“My Account” is your central location for all the information that matters to you for online ticket payments. After logging in, clicking on your username opens a drop-down menu where you can select the “My Account” option. When you open My Account, you can see options in it: Status of all bet slips in the last 6 months, Current balance in your account, Transaction history (deposit/withdrawals, winning bet slips, etc.), Possibility for deposit and withdrawal of funds.

Forgot my Password, what should I do?

If you have forgotten your password, simply click on the “Forgotten password” in the login form.Enter the username on the next page. Once you have entered relevant username we will automatically send you an e-mail with the link for the email address registered. Clicking on the link, you will be redirected on the new page where you can enter a new password.

How do I login to Mozzart Bet site?

Login to your Mozzart Bet account is simple. Simply visit mozzartbet.co.ke, on the to-p right corner click on Log in. A dialogue box will appear, where you have Username enter your phone number then enter your Password in the other box. Click on LOG IN to enjoy your Mozzart Betting experience.  

How do I view my transaction history?

To see the history of your transactions, just click on the “My Account” field after logging. – Click on “Transactions” option. After that, you will receive all your transactions for the last months.

How do i check My Account Balance?

To check for balance, simply Login to your account, click on your Username at the top right section of your screen, then click on My Account and you should be able to view your available balance.

Deposit

How do I deposit funds into my account?

To deposit funds login and open My Account.

From your account click on Deposits and then choose appropriate payment method. Choose the desired amount, click on DEPOSIT and follow further instructions.

Betting

What Is A Lucky Super 6 Game?

The standard Lucky Super 6 game is a selection of 6 numbers from 1 to 48. In one round, 35 are drawn. Draws are every 5 minutes.
Other Standard Games:
Betting in advance – the user can pay the same ticket in more cars in advance. The maximum number of betting rounds is 20.
Ticket “color” – the user has the ability to bet on one color. The balls are divided into 8 groups of colors.

The player can also bet on system ticket – by selecting 7,8,9 or 10 numbers.

Ticket is won if the player TAKES ALL 6 numbers. The quota depends on which is the sixth ball with the selected number drawn. The quota table for the standard game with the regular number of the last hit ball is given below

LUCKY G2-G5

A QUICK SCORE FOR A BIGGER WIN!A new game of numbers that gives you additional winning possibilities and various surprises. Bet on your lucky numbers and win up to Ksh 10,000,000 per bet. In Lucky Lotto, the draws are held every 5 minutes, 20 out of 80 numbers are drawn in every draw. You can choose from the following combinations.Lucky G2: You need to select exactly two numbers, between numbers 1 to 80. For you to win you have to correctly predict the two numbers that have been drawn. The odds are dependent on the cycle in which the second ball is drawn. To calculate your winnings, multiply your stake by the odds displayed on the table shown at the bottom herein. LUCKY G3: You need to select exactly three numbers, between numbers 1 to 80. For you to win you have to correctly predict the three numbers that have been drawn. The odds are dependent on the cycle in which the third ball is drawn. To calculate your winnings, multiply your stake by the odds displayed on the table shown at the bottom herein. LUCKY G4: You need to select exactly four numbers, between numbers 1 to 80. For you to win you have to correctly predict the four numbers that have been drawn. The odds are dependent on the cycle in which the fourth ball is drawn. To calculate your winnings, multiply your stake by the odds displayed on the table shown at the bottom herein. LUCKY G5: You need to select exactly five numbers, between numbers 1 to 80. For you to win you have to correctly predict the five numbers that have been drawn. The odds are dependent on the cycle in which the fifth ball is drawn. To calculate your winnings, multiply your stake by the odds displayed on the table shown at the bottom herein.ODD FOR LUCKY!

I Missed A Match, Do I Have The Right To Claim A Bonus?

Yes, Mozzart Refund gives you an opportunity to WIN in the event that a predicted outcome disappoints you.If you place a multi-bet of a minimum 4 games, in the event you lose one game, without counting the odd of that lost game in your bet slip, you will win a Mozzart refund depending on your stake and odds.Mozzart Refund TableThe table below indicates how one calculates Mozzart refund based on ones total odds per ticket, bets placed via sms or bets placed online.MINIMUM WINNING ODDSMOZZART REFUND AMOUNTIf your winning odds are 29 and above
We multiply your stake by 1If your winning odds are 59 and aboveWe multiply your stake by 2If your winning odds are 99 and aboveWe multiply your stake by 5If your winning odds are 499 and aboveWe multiply your stake by 10If your winning odds are 999 and aboveWe multiply your stake by 100To calculate your Mozzart refund take the total odds of the multi-bet you placed less the odds of the lost match.Below are examples of how you can calculate your Mozzart refundExample 1: If you play a multi-bet with winning odds between 29 and 58 with a stake of Ksh 100, the stake is multiplied by 1 (100*1). Your winning will be Ksh 100/=Example 2: If you play a multi-bet with winning odds between 59 and 98 with a stake of Ksh 100, the stake is multiplied by 2 (100*2). Your winning will be Ksh 200/=Example 3: If you play a multi-bet with winning odds between 99 and 498 with a stake of Ksh 100, the stake is multiplied by 5 (100*5). Your winning will be Ksh 500/=Example 4: If you play a multi-bet with winning odds between 499 and 998 with a stake of Ksh 100, the stake is multiplied by 10 (100*10). Your winning will be Ksh 1000/=Example 5: If you play a multi-bet with winning odds between 999 and Above with a stake of Ksh 100, the stake is multiplied by 100 (100*100). Your winning will be Ksh 10,000/=NOTE: Mozzart Refund does not apply to Live betting and System bet tickets.Rules“Pay out your loss” bonus rewards all players who have a ticket with only one pair missed.The ticket that can earn its holder the right to the “Pay out your loss” bonus must contain at least four types/pairs.The sum of money earned depends on the multiplication of quotes of the pairs that are won.The ticket shall be paid out only at the point of sale where it was paid in.The ticket that has been played online shall be paid out in the same way as any other winning ticket.This rule is not applicable to system and live bet tickets.

Online Ticket Is Sent For Verification, Where Can I Find It?

You can find your online ticket sent for verification under the “My Account” option.
There are four options:

if the ticket is waiting for verification, it is in the status “waiting for verification” and has an orange icon – the ticket is in the “active and profitable”
if the ticket is accepted, it is automatically moved to the status “active” and has a blue icon – the ticket is in the “active and profitable”
if it is necessary for you to accept the new conditions on the ticket, the whole line with it is marked with orange color – the ticket is in the section “active and profitable”
if the ticket has not passed the verification, it is in the status “rejected” and has a gray icon – the ticket is in the “all”

What Are The Systems?

What does System 3 of 4 mean? If you send a 3/4 mark to the ticket, you said to Mozzart: “I will give at least three of the above four games.” Practically, instead of one “big” you played four “small” ticket.
These “small tricks” are called combinations. Expertly speaking, the 3/4 ticket has four combinations. You can see that your total stake of 1,000 KES has been divided into four parts, and therefore, 250 KES per combination has been invested. If you hit all four pairs, then all combinations will be won. You have reduced the maximum possible profit, but you have increased your chance.
The best way to try out all possible combinations is to visit the Quick Ticket, add the matches you want, and then click on the “System Ticket” field. Here you can create systems, try different combinations, and at any time have precise information about the possible cause.

What is Multiple?

Allows you to bet on two or more outcomes of one match at the same time. It reduces your risk, but also your potential earnings. You can access it by selecting the option “Other – Old site” in the mozzartbet.com main menu. If you want to make this type of ticket, you need to select the “System” ticket and select more quotes within the selected pair. Example You can play that the home team will win or will be unsolved at the match. If any of these two outcomes come, you will have a winning couple on the ticket. Roma – Milan match, you played a lot of ki1 and kiX. The quota on ki1 is 2.30, the quota on kiX is 3.25. The final score is 3: 3. Your ticket has passed with odds of 3.25, because you played and the winner of the match will be Roma, but also will be unresolved.

What is Live Bet?

Live bet represents live betting on the ongoing matches. It is available at our payment points and on mozzartbet.co.ke

What is ODD

The quota represents the likelihood that the team or player will achieve the result displayed, i.e. number with which your stake is multiplied.
The organizer reserves the right to change the quotas published in the program of sports events, which will be promptly announced in a free-paid place. When calculating the gain, the quotas that are valid at the time of the ticket payment are taken into account.
The valid betting odds, as well as the betting betting (live bet), is the one that is on the paid betting ticket.
* Due to possible technical problems, there may be a difference in the quota shown on the platform on which the betting odds are in progress (teletext and website) and odds on the ticket.

What is My Number game?

1. The player is betting on a number of hit pins.
2. It is possible to bet up to 15 numbers.
3. The offer consists of 72 games for betting on numbers.
4. For each individual game, the numbers differ in the number of balls that are in circulation and which are drawn, the day and time of drawing, as well as the odds.
5. One ticket is possible to bet on numbers from one country in one term.
6. Betting codes for numbers are one, two, three, four, five, six, seven or eight of the affected numbers. The offer of the podium depends on the chosen game for betting on the numbers. Depending on the number of balls to be drawn out and the total number of balls being drawn.
7. The extra balls being drawn are not the subject of betting.
8. It is possible to play the system.
9. System in the system can not be played.
10. The minimum payment per ticket is 30 RSD, the minimum payment per combination is 1 RSD.
11. The maximum payout per ticket is 10,000,000 RSD.
12. On the teletext page 579, the LIVE outcome results are displayed.
13. A ticket is obtained if, in a term, a given and a given country in relation to which the ticket is played, a number of hit pins on which the player has bet bet.
14. Detailed offered fixed odds are in the daily offer for each of the 72 games and all the betting strategies for the numbers.
15. If for some reason there is no regular appearance of the numbers (technical reasons), for all ticket payments that were paid during that period of the quota is 1.00, ie the player is returned the money invested.
16. The bet can be received up to two minutes before the start of the draw.
17. Winning combinations with eight hit numbers do not contain weeks, fives, etc. Combinations with seven affected numbers do not contain six, five, etc.
18. Ticket is won if you hit all the numbers on one ticket.
19. If you play a system ticket, you need to guess the numbers within the system you played.
20. Betting for new games is possible at MOZZART payment points and on mozzartbet.com
21. You can track the results for each game on the numbers via their official websites. Also, for every lot of drawing, on our site you can see the results of the last 10 drawings.

What is a quick ticket?

A quick ticket allows you to assemble a ticket on the web and then deposit it with the received code on the pay site.
Quick Guide

Add odds to ticket
Enter the desired amount
Click on the payout ticket
Select the Quick Ticket option
Write the ticket code
Show the ticket at a pay site and pay it.

What is a handicap?

“Handicap” is an advantage in (goals, points, percentages or other sizes related to the betting event) for a sporting event that is pre-determined and presented to the player in the betting offer. The final outcome of the handicap event is formed by adding the number of goals, points or points marked as a handicap, and goals, points or points actually achieved by the team to whom the handicap is given. Example Uniks – Siena 83:85, Handicap +3,5 In this case, for the game, the final outcome within which the quota was offered, the result 1 was obtained. When taking into account the handicap the result would be Unix – Siena 86.5: 85.

What does 1, X, 2 means?

The sign “1” means the victory of the home team, the “X” marks the unresolved result, and the “2” marks the win of the visiting team. In the event that the match that is the subject of the bet is played on the neutral ground, the sign “1” refers to the first team in the betting list, and the “2” sign to the second team

How do I create a system ticket?

To create a system ticket on the site, you need to:1. click on odds2. Click on the “System” display of the ticket3. Click on “Start the system” below the match you want to start the system4. Click “End of system” below the last match in your system5. Choose combinations (required number of winning odds to get the ticket won)6. Enter the amount and click on “Send Ticket”

What is Virtual Tennis?

Virtual tennis allows you to bet on virtual tennis tournaments 24 hours a day, 365 days a year. At each moment, two tournaments are held simultaneously. Each tournament has 16 players and consists of four stages – eight finals, quarter-finals, semifinals and finals. Bets can be made to all matches of the stage that has not yet started. Shuffle and grass tournaments alternate.INFORMATION ON THE TOURNAMENT The full tournament lasts 25:30 minutes. It is divided into three parts: Tournament announcement – total of 15 seconds Tournament – 3:30 minutes per phase Tournament summary – total of 15 seconds Tournament information One phase lasts 3:30 minutes. Depending on the stage in question, all the matches have a certain number of video “transfers” (the eighth finals have eight matches, the quarter finals have four matches, the semi-finals have two matches and a final one match). All matches are available to the user for viewing. COOLING The VTO sword match is possible no later than 10 seconds before the start of the match. There is also a possibility of combined betting as well as a combination of bet with other virtual sports (VFL). There is a possibility of betting on the following games and games:The winner of the match is the victory of the first-placed player, the victory of the second-placed player
The exact result of the match – 2: 0, 2: 1, 0: 2, 1: 2
Total match gamers – a bet that there will be more or less gems than the offered margin
Winner of the first game in the first set – victory of the first-placed player, win of the second-placed player
The exact result of the first game in the first set – G: 0, G: 15, G: 30, G: 40, 0: G, 15: G, 30: G, 40: G
The winner of the first set – the victory of the first-placed player, the victory of the second-placed player
The exact result of the first set – 6: 0, 6: 1, 6: 2, 6: 3, 6: 4, 7: 5, 7: 6, 0: 6, 1: 6, 2: 6, 3: 6 : 6, 5: 7, 6: 7
The total number of gamers in the first set – a bet that there will be more or less gems than the offered margin. There are three different margins in the offer
The total number of games in the first set is a pair / odd – a bet that the total number of games in the first set will be even or odd numberSTAKEThe minimum payment is Ksh 50 per ticket. The maximum payout is 1,000.000 KES. It is possible to connect with the offer of other virtual games offered by Mozzart. It is not allowed to combine VTO bets with other sports offerings (eg with tennis or basketball matches in the regular offer of Mozzart). System Tickets are not allowed.MISCELLANEOUS
All matches can be viewed in an integrated video transfer within the Internet browser. At any time during a season, you can watch the transfer of any of the ongoing matches. The simulations of the matches were created by a combination of artificial intelligence and an independent random number generator. At the same time, the performance of virtual tennis players is based on the existing performances of world professional tennis players (eg number of matches, health, form, statistics of completed matches …)

What is Virtual Football?

The Virtual Football League allows betting on virtual football 24 hours a day, 365 days a year. The league consists of 16 teams. Each season consists of 30 wagers, as a regular football season, ie 15 matches of each team on home field as well as 15 matches on guest appearances. The very same moment when one season ends, a new one begins. Bets can be paid at any time, even during the season. SEASONAL INFORMATION One season lasts a total of 141 minutes. It is divided into three parts: “Season announcement” – takes 2:30 minutes and the announcement of the season to start “The season car” – lasts 137: 30 minutes for all 30 cars in the season “Season report” – lasts one minute and represents a summary report of the season that endedROUND INFORMATIONOne round lasts 4:35 minutes. The round is divided into: “Announcement of the match” – takes 60 seconds “First Half” – takes 90 seconds “Half Times” – takes 10 seconds “Second Half” – It takes 90 seconds “Match Report” – takes 10 seconds “Chronicle report” – takes 15 secondsBETTING The bet on VFL matches is possible no later than 10 seconds before their start. It is possible to bet on the matches in advance in all rounds until the end of the season. When choosing a wheel that has not yet begun with the “Select a Wheel” option, the offer of the matches played in that round opens as well as the total offer of games and odds for that match. There is a possibility of betting on the following games and games: “Final result” – Host win, draw, guest win “Final result with handicap” – Host win, draw, guest win “First gives a goal” – The host gives the goal, without a goal in the match, the goal is scored “First Half” – Winner of the host, draw, guest win “Total Goals” – a bet that will drop more or less goals in the match from the offered margin “Exact result” – from 0: 0 to 3: 3 and morePAYIN/PAYOUTThe minimum stake is Ksh 50 per ticket. The maximum payout is 1,000,000 KES. It is possible to bind with the offer of other matches during one round or to combine with the matches of other cars within the VFL offer. It is not allowed to combine VFL matches with other sports offer (eg with tennis or basketball matches in the regular offer of Mozzart). System Tickets are not allowed.MISCELLANEOUSAll matches can be viewed in an integrated video transfer within the Internet browser. At any time during a season, you can watch the transfer of any of the ongoing matches. The simulations of the matches were created by a combination of artificial intelligence and an independent random number generator. At the same time, the performance of virtual football players is based on the existing performances of world professional football players (eg number of goals scored, health, form, statistics of completed matches …)

Support

How Can I Take A Picture Of My Desktop?

Screenshots or screenshots can be made in many ways. One of the simplest is by using the Paint program. Screenshot is done by:
1. Go to the page you want to take pictures.
2. When you want to make the screen image you want to send on the monitor, press the button on the PrintScreen (PrtSc) keyboard. By pressing the “button” button you will see the entire monitor. Also, if you want to create a printscreen (image) of a window without a background background – press CTRL + ALT + PRINTSCREEN.
3. To access the Paint program, you need to click on START / ALL PROGRAMS / ACCESSORISES / PAINT. After that, just copy COPY or CTRL + C to the Paint program.
4. When you click PASTE or / CTRL + V in Painting (Paint), your desktop will appear.
5. Go to FILE / SAVE AS and save your image under the name and extension you want. Perhaps the best .JPG format.

Does The Mozzart Bet Site Support All Popular Browsers?

Mozzart Bet Nigeria is fully available on these popular search engines: 
Google Chrome
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Internet Explorer
Opera

Do you have a support email?

Feel free to contact us at the following email address:
Email: help@mozzartbet.ng

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The operator of this website is Mozzartbet Services Limited, Maltese company registration number 1672397, having its registered address at 9A, Ibeju Lekki Street, Dolphin Estate, Ikoyi, Lagos State, Nigeria. This website is operated by Mozzartbet Services Limited under the following licence, issued and regulated by OYSGB: OYSGB/SPB/210002 issued on 19.01.2021.

Responsible gaming
Gaming can be both entertaining and profitable. But you can't always win. Losing is a part of the game and you have to be prepared for it. Play responsibly!

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